Almost everything we’re trying to do in Agile coaching is behaviour change and all the interesting changes are happening at an unconscious level.
In his book Thinking Fast and Slow, Daniel Kahneman refers to this unconscious behaviour as "System 1", that part of our mind that reacts instinctively and rapidly.
There are some simple cases where rationally deciding to change is enough to get that new behaviour although that's rarely adequate. Ask as smoker or a gambler why they haven't quit when all the logic says they should. Changing unconscious behaviour requires more than just a logical argument.
The very best trainings are experiential, not a series of lectures, and the agile community has jumped on these. From "back of the room" trainings to LEGO® Serious Play®, pair programming to clean language. Many of the very best Agile techniques are so effective because we're setting up conditions to leverage unconscious behaviour and yet we rarely recognize that fact. We've found something that works and often don't dig deeper to find out why it works or how we could tweak it to make it even better.
On this site and the associated training classes, we’ll look into the foundational skills for unconscious behaviour change. Taking from practical neuroscience, psychology, neurolinguistic programming, hypnosis, body language and other domains, we’ll give you a mix of theory and practical tips to elevate your skills.
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Here is a sampling of books that have been helpful on this journey.